Module 1: Introduction to Employee Engagement

Objective: To understand the fundamentals and importance of employee engagement.

• Definition of Employee Engagement:
• Explore Gallup’s definition of employee engagement as the involvement and enthusiasm of employees in their work and workplace.
• Discuss the impact of employee engagement on workplace culture and organizational performance.
• Tool: Gallup Q12 Survey – A widely recognized tool to assess and measure employee engagement levels.
• The Basis of Employee Engagement:
• Psychologically involved in the job.
• High levels of connectedness.
• Investing personal energy.
• Concepts of “Say, Stay, Strive.”
• Significance of Employee Engagement:
• Benefits of high engagement levels, including increased productivity, reduced turnover, and better customer satisfaction.
• Potential challenges and risks of disengagement.
• Introduction to Gallup Q12:
• Overview of the 12 questions used by Gallup to measure employee engagement.
• Importance of measuring engagement to manage and improve it.