Module 2: Measuring Employee Engagement

Objective: To explore tools and techniques for measuring employee engagement.

• Gallup Q12 Survey:
• Detailed analysis of each of the 12 questions in the Gallup Q12 survey.
• Understanding the four categories of engagement needs:
1. Basic Needs (Questions 1-2)
2. Personal Contribution (Questions 3-6)
3. Teamwork (Questions 7-10)
4. Personal Development (Questions 11-12)
• Tool: Gallup Q12 Survey – Continue using this tool to understand how each question impacts engagement levels.
• Analyzing Survey Results:
• Interpreting the data collected from engagement surveys.
• Techniques for calculating average engagement levels.
• Identifying areas of concern and opportunities for improvement based on survey results.
• Tool: SurveyMonkey – Utilize this tool for administering surveys and collecting feedback efficiently.
• Feedback and Action Plans:
• How to provide constructive feedback based on survey results.
• Developing action plans to address engagement gaps.
• Strategies for continuous improvement in employee engagement.
• Tool: Qualtrics – This tool helps in analyzing survey data and generating actionable insights for improving employee engagement.