Curriculum
Course: Comprehensive KPI and Competency-Based P...
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Text lesson

Module 2: KPI Concepts and Foundations

 

  • Key Result Indicators (KRIs) vs. Key Performance Indicators (KPIs):
    • Differentiating between various performances indicators.
  • Seven Characteristics of Effective KPIs:
    • In-depth analysis of what makes KPIs actionable and impactful.
  • Lead and Lag Indicators:
    • Understanding the importance of predictive vs. outcome-based KPIs.
  • 10/80/10 Rule:
    • Determining the optimal number of measures for effective performance tracking.
  • Importance of Timely Measurement:
    • How the timing of KPI measurement impacts decision-making.
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