Curriculum
Course: Comprehensive KPI and Competency-Based P...
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Text lesson

Module 6: Practical Approaches to KPI-Based Performance Management (Part I)

 

  • KRA/KPI Planning Process:
    • How to plan Key Result Areas (KRAs) and KPIs effectively.
  • Roles and Responsibilities:
    • The role of HR, Appraisee, Appraiser, Skip-Level Manager, and Reviewer in PMS.
  • End-Year Appraisal Moderation:
    • Processes for moderating and finalizing performance appraisals.
  • SBI Model for Feedback:
    • Using the Situation-Behavior-Impact (SBI) model to deliver effective feedback.
  • Setting Organizational KPI Scorecards:
    • Creating balanced scorecards to track organizational performance.
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