Module 4: Conducting Behavioral Interviews

Objective: Teach HR professionals how to conduct behavioral interviews effectively, ensuring consistency and reliability.

• Effective Questioning Techniques: Strategies for using open-ended, contrary evidence, and situational questions to elicit detailed responses.
• Building Rapport: Techniques for making candidates comfortable, which leads to more authentic responses.
• Using Silence: How to use pauses and silence effectively to encourage candidates to provide more information.
• Interview Structure: Organizing the interview to cover all necessary competencies while maintaining a conversational flow.